Frequently Asked Questions
Everything you need to know about your Labyrinthos Academy wardrobe and shopping experience.
What is the typical shipping timeframe for domestic and international orders?
Domestic orders are processed within 2-3 business days and typically arrive within 5-7 days. International shipping varies by location but generally takes 10-15 business days depending on customs processing.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' with specific measurements in both inches and centimeters. We recommend measuring a similar garment you own to compare against our fit specifications.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund to the original payment method may incur a small restocking fee.
How should I care for my Labyrinthos Academy garments?
To preserve the quality of our premium fabrics, we recommend cold machine washing on a gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every piece.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your manufacturing processes sustainable?
Yes, Labyrinthos Academy is committed to ethical fashion. We work exclusively with certified factories that ensure fair wages and use eco-friendly materials such as organic cotton and recycled polyester whenever possible.